All Ritchie fountains carry a ten-year warranty. On poly units, this is five years full warranty, with a prorated (20% per year) warranty the last five years. Stainless steel troughs and frames carry a full (100%) warranty for 10 years. Steel casings, access panels, and covers carry a prorated (10% per year) warranty for ten years. Valves and heaters are warranted for one year from the date of purchase. Read the full warranty here. All warranty claims must be processed at the original place of purchase.
Our warranty does not apply to any appearance items, to any product whose exterior has been damaged or defaced, to any product that has been improperly installed, to any product subjected to misuse, abnormal service or handling, and to any products altered or repaired with other than original equipment or manufacturer’s parts. Click here for more information on our warranty.