We designed our automatic waterers to have our valve chamber cover fit into a water seal groove at the top of the waterer. During the winter, the groove creates a channel for water that will freeze the cover down. This is intentional. We want your waterer valve to have the maximum protection against the cold winter conditions. The ice forms a barrier that is fresh and new each time you remove the cover without the threat of having a gasket tear or crack.
Once frozen down, removing the lid may take a little work to remove. However our Engineer Ed explains in this video how to remove the lid and provides additional tips to ease removal in the future.
We welcome your questions and invite you to visit us on our Facebook page RitchieWaterers or leave your comments by emailing us at rpeterson@ritchiefount.com.
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Dedicated to The Lonestar State, Ritchie recognizes that Texas is not only big in square miles but also huge when considering the amount and diversity of large animals that call Texas home. Ritchie has opened our distribution center in Texas to efficiently serve the needs of Texas animal owners. We are dedicated to making every facet of Ritchie ownership a good experience. By having regional distributor, we are able to meet the needs of animals owners in a timely fashion to bring a level of service that is unmatched by any other brand.
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